Frequently Asked Questions

 We are an award-winning  rising home care provider and part devoted to providing the highest-quality relationship-led care for older people in their own homes. We take pride in providing specialised home care, supporting those being cared for and their families for over a decade. 

When it comes to care, there’s no one-size-fits-all approach, so we don’t offer one. People are different, so we are different. It’s as simple as that. Every tiny detail of every service we offer is tailored to the needs of the person who requires care, but also their close family. 

Some people simply need help outside of the home, such as when they go shopping. Others may need help with personal care including bathing, dressing, and enjoying nutritious meals. Our care and support also takes into account life-changing or long-term illnesses such as dementia, Parkinson’s, diabetes and many others. Finally, many people we support simply want company and conversation due to loneliness, recent bereavement or the desire for a new friend.

When you contact us, we will carry out a holistic assessment and together with you and your family, we will create a care plan to suit your needs.

Munez Healthcare  services are designed to benefit seniors and individuals with disabilities or chronic health conditions who require assistance with daily living activities.

We offer a range of home health care services including skilled nursing, physical therapy, occupational therapy, speech therapy, and more.

The frequency of visits will depend on your individual needs and the care plan developed by our team. We offer flexible scheduling options to ensure that you receive the care you need, when you need it.

All Munez Healthcare caregivers are carefully screened, background checked, and trained to provide high-quality care that meets our clients' unique needs.

Our team consists of highly trained and experienced professionals who are passionate about providing personalized care to each of our patients. We also offer a range of specialized programmes, including pressure area care, wound care, diabetes management and more.

The cost of our services will vary depending on the level of care required and the length of service. We believe in providing quality yet affordable care and as such will work with you to tailor our services to your needs and budget. 

We will regularly review your service to ensure we are able to offer additional support as required, and your dedicated team of Care Professionals can also alert us to any changes in your condition. 

If at any time you feel your needs are changing, please talk to us about amending your service.

Our team of expert Care Professionals will give your loved one the highest standard of care possible: from keeping them up-to-date with medication to keeping them company and helping with their daily life – so they can live the way they’re most comfortable with.

 Of course! We’re there to help your family live happily, and that includes keeping in contact. Whether it’s keeping an ear out for the phone, assisting them to call you on audio or video call, or providing you with regular updates, our team are there to help. We also keep a log of our daily activities to ensure you don't miss out on any vital information

 We work with you to create a plan that works best for you and your loved one’s needs. And we know care needs can change, so our plans are always flexible, too. 

 A personal alarm is something you can consider if your parent is usually at home alone, along with plenty of other options to help reduce the anxiety associated with living with dementia. All of our Care Professionals are trained to help provide support with dementia, and we can suggest more specialist help if required.