We are looking for a competent, honest and reliable professional to provide administrative and clerical support to ensure efficient office operations. The ideal candidate should be organized, proactive, detail-oriented, and capable of handling various administrative tasks with precision and professionalism.
Duties & Responsibilities
- Welcoming visitors and directing them to the relevant office/personnel.
- Carrying out clerical duties such as answering phone calls, initiating and responding to emails, office correspondence, memos, and resumes.
- Creating and preparing reports, presentations, and other business documentation.
- Coordinating and managing appointments and meetings.
- Coordinating and managing bookings and effective running of training sessions.
- Monitoring compliance matix of staff and supporting the team to ensure that compliance and competence levels remain up to date
- Purchasing office supplies, equipment, and furniture.
- Overseeing the maintenance of office facilities, and equipment.
- Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking with knowledge of accounting software.
- Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.
- Assist in creating reports, presentations, and other business documentation.
- Schedule in-house and external events
- Answer queries by employees and clients
- Follow up calls of the marketing contacts
- Monitoring the activities of the staff
- Training of new employees.
- Make sure customers are always satisfied to retain them.
- Nurture existing customer relationships.
- Maintain a company calendar and schedule appointments
- Performing other relevant and adhoc tasks and duties when needed.
- Proficiency in customer relationship management (CRM) software and techniques.
- Ability to work independently and as part of a team
Administrative Officer Requirements/Skills/Qualifications
- Bachelor's Degree in Business Administration or Business Management, Social Sciences, or any other related field.
- Minimum of 2 - 3 years of experience in administrative roles.
- Proven experience working in an office environment.
- Excellent organizational skills.
- Effective communication skills.
- Exceptional customer service skills.
- Proficiency in all Microsoft Office applications, Corel Draw, and desktop publishing tools
- Attention to detail and strong problem-solving skills
- Working knowledge of business management.
- Good leadership abilities.
- Proficiency in English.
- Must be a patient and honest person.
- Ability to use own initiative at work
- Innovative thinking skills
- Strong client-facing and communication skills.
- Advanced troubleshooting and multi-tasking skills.
- Customer service orientation.
Benefits:
- Paid leave
- Additional training will be given to the successful candidate, UK CPD Certified
- Opportunity for creative expression and career development
- Opportunity to earn performance pay above the basic pay
Location: Ikeja
Remuneration: NGN 80,000 - 100,000 Monthly dependent on experience
Working Days: Mondays to Fridays